CDOC - Program Assistant I (Rifle)

About the role

This position is only open to Colorado state residents. This position is located in Rifle, Colorado. This posting may be used to fill future vacancies at this location.

Responsibilities

• Provide professional and technical support to the Warden and Operations Manager.
  • Monitor performance planning and appraisals.
  • Ensure compliance with mandated programs such as FMLA and FLSA.
  • Maintain facility employee records, files and logs according to DPA and DOC/OHR guidelines.
• Serve as liaison between the facility and the Office of Human Resources (OHR).
  • Perform recruitment and exam administration as needed by OHR.
  • Facilitate Facility orientation for new employees.
• Coordinate CIPS (Colorado Inmate Phone System) inquiries and requests from staff and offenders.
  • Maintain CIPS records for the facility and ensure compliance to CIPS rules.
• Ensure all relevant facility records are archived and maintained as required by applicable Federal / State laws, rules and regulations.
• Coordinate CIPS (Colorado Inmate Phone System) inquiries and requests from staff and offenders.
  • Maintain CIPS records for the facility and ensure compliance to CIPS rules.
• Serve as the facility back up litigation coordinator by tracking, distributing, and maintaining files on legal work affecting the facility.
• Other duties as assigned.

Qualifications

• Experience: Four (4) years of general clerical experience related to the work assigned to this position.
• Education: A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as related to the work assigned equal to four (4) years.

Required Competencies

• Excellent customer service and interpersonal skills.
• Superb written and oral communications skills.
• Self-directed and motivated work ethic.
• Strong analytical skills.
• Strong proofreading skills.
• Impeccable organization skills and meticulous attention to details.
• Ability to research and gather data.
• Ability to multi-task.
• Exercise discretion in highly sensitive personnel matters while maintaining confidentiality.
• Ability to learn and apply personnel rules, procedures, processes, and concepts.
• Ability to read and comprehend the English language.
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.