CDOC-Faith and Citizen Program Regional Coordinator (Colorado Springs).

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

Benefits

• Distinctive career advancement opportunities throughout the state system
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans (Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits)
• Medical and dental health plans
• Short and long term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program, tuition reimbursement, training opportunities and more

Visit State of Colorado Employee Benefits for more information.

About the Role

The Colorado Department of Corrections (CDOC) Faith and Citizen Program develops strategies and processes to enable facilities to provide opportunities for offender self-improvement and successful reintegration using volunteer organizations from the surrounding communities. This position exists to manage the operation of the volunteer system for the Department of Corrections within the assigned region, including recruiting, training, and supervising volunteers. Analyze, implement, monitor, and direct all volunteer program activities within assigned areas of responsibility.

Responsibilities

• Serve as project leader in a specified area of the volunteer system to ensure compliance with rules, laws, regulations, and procedures for the Faith and Citizen Programs system, encompassing personnel ranging from Facility Volunteer Coordinators, Chaplains, Volunteers, Program Providers, Mentors, Interns, and other staff
• Evaluate and respond to specific offender issues to tailor guidance while ensuring security compliance
• Research and develop new administrative procedures to efficiently enhance program recruitment and promote receipt of donations
• Investigate and respond to questions relating to volunteer opportunities and programs
• Provide essential consultation and direction to staff and administration on procedures related to the scope of Faith and Citizen Programs
• Maintain technical expertise in assigned areas of faith tenets and practices to ensure compliance within security operations
• Plan, develop, and coordinate volunteer programs, objectives, and volunteer staffing
• Responsible for data input of offender faith changes and meeting with offenders to assist in the correct interpretation of the corresponding administrative regulation
• Collaborate with facility program managers to strategize and tailor the volunteer programs to meet facility needs
• Research and identify new areas for program growth
• Position may have additional duties as assigned
• Position requires statewide travel

Requirements

Ensure that the “Work Experience” section of the application is complete and contains all relevant work experience related to the position. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application.

Qualifications

Minimum Qualifications

Experience Only: Six years of relevant professional experience managing or coordinating a volunteer or work program, with demonstrated expertise in setting program objectives, developing policies, facilitating training, enforcing regulatory compliance, conducting quality assurance monitoring, determining participant eligibility, and analyzing data to drive strategic business outcomes.

Or Education And Experience: Six years of combined relevant education and professional experience managing or coordinating a volunteer or work program, with demonstrated expertise in setting program objectives, developing policies, facilitating training, enforcing regulatory compliance, conducting quality assurance monitoring, determining participant eligibility, and analyzing data to drive strategic business outcomes.

Professional experience involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is:

• Uniquely acquired through an intense education or training regimen at a recognized college or university
• Equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field
• Continuously studied to explore, extend, and use additional discoveries, interpretations, and applications to improve data, materials, equipment, applications, and methods

Substitution: Work experience in the occupational field or specialized subject area of the work assigned to the job, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted on a year-for-year basis.

Required Competencies

• Excellent organizational skills and abilities in problem-solving
• Self-directed and motivated work ethic
• Exceptional oral and written communication
• Ability to gather, research, and interpret data
• Ability to provide excellent customer service
• Significant interpersonal and customer service skills
• Self-control, a strong sense of ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift
• Tolerance to stress, confinement, and high-stakes interaction
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind

Preferred Qualifications

• Experience interpreting complex rules, regulations, policies, procedures, and guidelines
• Ability to systematically compile, compute, analyze, and interpret data for assessment, evaluation, and reporting purposes
• Ability to collaborate and work with internal and external stakeholders as part of a team, participate in group objectives, and ensure those objectives are effectively met in a timely manner
• Experience and skill providing oral presentations, training, and lectures
• Strong mediation and conflict resolution skills and experience, including ability to negotiate mutually acceptable solutions and build a consensus
• Experience working with confidential and sensitive information
• Highly proficient with Microsoft Office (i.e., Word, Excel, Access, and PowerPoint)
• Relevant years of state service in program coordination

Additional Information

This position is compensated on a bi-weekly pay cycle and is open only to residents of the State of Colorado at the time of submitting your application.

Job Location: Headquarters; Colorado Springs, Colorado

The resulting eligibility list may be used to fill future vacancies at this location.

All job offers are contingent upon a successful medical screening and background investigation. Your application must include at least ten years of the most current work experience unless experience related to the job for which you are applying is later than ten years. Failure to provide this information could result in delays and/or elimination from the background investigation process.