CDL Driver, Lead
WillScot · Decatur, AL · 2 wk ago
DistributionFull-time
About the Role
This is a working lead position responsible for executing the full scope of modular and storage deliveries, including transportation, site setup, and installation of Value-Added Products (VAPS). This role also provides real-time coaching to peers, supports dispatch coordination, and serves as the on-site lead during complex deliveries. The Lead Driver reinforces standards, mentors newer drivers, and acts as a communication bridge between operations leadership and the field. This position demands advanced technical knowledge, safety leadership, and strong interpersonal skills to guide team performance.
Responsibilities
- Driving & Transport:
- Operate a commercial vehicle (26,000+ lbs) to safely deliver, relocate, and retrieve modular buildings and storage units.
- Navigate diverse roadways, customer sites, and conditions using appropriate delivery equipment (5th wheel, ball hitch, tilt flatbed).
- Conduct thorough pre-trip and post-trip inspections to ensure vehicle readiness and compliance with DOT or TC regulations.
- Load Handling & Securement:
- Secure modular and storage units with proper tie-downs, chains, and rigging tools to meet safety and legal transport standards.
- Ensure loads meet weight, width, and clearance limitations for designated delivery routes.
- Monitor load integrity during transport and adjust as needed to ensure safety and compliance.
- Site Assessment & Decision Planning:
- Maintain frequent communication with dispatch and field teams regarding route updates, delays, or issues.
- Confirm delivery windows, update on in-transit statuses, and collaborate on rerouting when needed.
- Perform on-site assessments to identify terrain challenges, overhead obstacles, grade level, and access restrictions.
- Position units as instructed by customers, ensuring proper placement within delivery constraints and space limitations.
- Customer & Site Coordination:
- Independently perform setups and tear downs, including cribbing, leveling, and basic anchoring of modular buildings.
- Execute installation of Value-Added Products (VAPS), including steps, ramps, tie-downs, and security hardware per scope of work.
- Identify customer needs and make VAPS recommendations such as ramps, steps, or locks to upsell product lines.
- Interpret site plans and scopes to ensure unit setup aligns with customer specifications and safety standards.
- Act as the primary customer liaison during delivery and setup, confirming placement details and resolving on-site challenges.
- Represent the company professionally, ensuring positive customer experiences at every job site.
- Safety & Compliance:
- Actively participate in safety meetings, training sessions, and driver development programs.
- Follow all company safety policies, DOT or TC rules, and environmental guidelines while operating equipment.
- Complete required safety training, maintain a clean appearance, and demonstrate safe behavior on-site.
- Log delivery completion and status updates using mobile apps, GPS systems, or logbooks.
- Coaching, Peer, And Dispatch Support:
- Mentor and train team members via ride-alongs, live coaching, and hands-on instruction.
- Model and reinforce safe driving, proper rigging, customer service, and modular handling practices.
- Provide informal feedback to drivers and escalate recurring concerns to branch or safety leadership.
- Support dispatch functions during absences by helping assign routes, monitor ETAs, and communicate with field crews.
- Review and ensure driver logs and job reports are complete and accurate; assist in incident documentation if needed.
Requirements
- Minimum education level: High School Diploma/GED/CAEC
- 5+ years of related experience
- A current valid CDL license (Class A CDL for US or CDL AZ/Class 1 for Canada) and a clean driving record with no major violations
- An up-to-date DOT or TC and Physical card is required
- Ability to work independently in a fast-paced environment
- Strong leadership, coaching, and conflict resolution skills
- Basic computer knowledge and good communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees
- Analytical thinking and solution-oriented mindset in field and office settings
- High emotional intelligence and ability to give peer feedback effectively
Preferred Skills
- Experience with basic load security or construction environment
- Previous commercial driving experience hauling wide-loads
- Experience with set-up and knock down
- Experience with dispatch systems and route scheduling software
Benefits
- Medical, dental, and vision insurance
- Disability and life insurance
- Paid time off (including company holidays)
- Tuition reimbursement
- Retirement savings plan with company match
- Eligible for $500 monthly bonus* (participation begins in the 4th month of driving for meeting specific safety and performance criteria)
- Variable pay opportunities including commission, bonus, performance rewards, or other incentive programs
Pay
Competitive pay with overtime available.
Schedule
Local, home daily.