CDL Class A Driver (LTL)
Spee Dee Delivery Service, Inc. · Normal, IL · 1 wk ago
ManagementFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and train on new software solutions
- Conduct regular customer satisfaction surveys
Requirements
- Bachelor’s degree in Computer Science or related field
- Minimum 2 years of experience in IT support or customer service
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of network troubleshooting tools
Skills
- Customer service skills
- Technical troubleshooting
- Software implementation
- CRM systems
Benefits
- Flexible work schedule
- Competitive salary
- Professional development opportunities
- Health insurance
- 401(k) plan
Pay
$50,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM
Contact Information
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