CDE Governance Consultant - Remote

About the role

The CDE Governance Consultant will support project and operational teams across CDE, focusing on defining, maintaining, and delivering high-quality standard operating procedures and best practices processes.

Responsibilities

• Collaborate with project managers and other stakeholders to ensure alignment and effective communication across the CDE user base.
• Identify opportunities for process improvement and documentation.
• Develop and manage a knowledge base library for the business unit.
• Provide financial credit and debit knowledge expertise to support project delivery and platform operations teams.
• Collaborate with outside business teams, project delivery teams, and CDE operational units to define project planning requirements, develop project plans, and knowledge articles to support implementation delivery on supported processing systems and subsystems.
• Collaborate with product and project delivery teams to produce project templates and supporting knowledge articles supporting the implementation of new products and services.
• Collaborate with the Quality Assurance team to analyze project review and testing metrics to develop best practice project templates and knowledge articles addressing associated risk and issues.
• Focus on identifying, addressing, and correcting areas of operation requiring regulatory and/or compliance attention.
• Respond to requests for information and knowledge assistance from CDE project delivery and operational teams.

Qualifications

• Bachelor’s Degree in Systems or Business Management preferred or equivalent combination of education and experience required.
• Seven (7) years related experience required.
• Two (2) years project experience required.
• Connex platform experience highly desirable.

Skills

• Industry and project related information management.
• Knowledge base development and management.
• Project planning and execution.
• Collaboration with cross-functional teams.
• Process improvement and documentation.
• Regulatory and compliance awareness.

Benefits

Pay: $84,900.00 - $108,200.00
Benefits: Medical with telemedicine, Dental and Vision, Basic and Optional Life Insurance, Paid Time Off (PTO), Maternity, Parental, Family Care, Community Volunteer Time Off, 12 Paid Holidays, Company Paid Disability Insurance, 401k (with employer match), Health Savings Accounts (HSA) with company provided contributions, Flexible Spending Accounts (FSA), Supplemental Insurance, Mental Health and Well-being: Employee Assistance Program (EAP), Wellness program, Tuition Reimbursement, and more.