CCTV Camera Monitoring Officer

About the role

We are seeking a professional and customer-service-oriented CCTV Monitoring Officer to provide a strong security presence at a high-value warehouse and logistics facility. This is primarily a standing post requiring officers to remain alert, visible, and engaged throughout the shift while maintaining a professional presence and providing excellent customer service to employees, visitors, and vendors.

Responsibilities

• Monitor CCTV cameras covering entrances, loading docks, warehouse areas, parking lots, and perimeter locations
• Observe and report suspicious activity, unauthorized access, or safety concerns
• Maintain accurate incident reports and daily activity logs
• Communicate effectively with dispatch and on-site officers
• Monitor access control activity and after-hours site movement
• Assist with loss prevention and asset protection efforts
• Report equipment malfunctions, hazards, or emergency situations immediately
• Support access control procedures for employees, vendors, visitors, and delivery personnel
• Monitor warehouse operations and assist with loss prevention efforts
• Identify and report security, safety, or operational concerns in a timely manner
• Complete Daily Activity Reports (DARs), incident reports, and shift documentation accurately and professionally
• Monitor after-hours activity and ensure property security during non-business hours
• Assist with emergency response procedures when required
• Ensure surveillance equipment and communication devices remain operational and report malfunctions immediately
• Maintain professionalism and confidentiality while performing assigned duties

Requirements

• High school diploma or equivalent required
• Previous security, CCTV monitoring, warehouse security, or dispatch experience preferred
• Strong attention to detail and situational awareness
• Excellent verbal and written communication skills
• Ability to remain alert and focused for extended periods
• Basic computer knowledge and report-writing ability required
• Ability to work independently and make sound decisions under pressure
• Reliable transportation and dependable attendance required

Preferred Experience

• CCTV surveillance systems
• Warehouse or logistics security operations
• Access control systems
• Dispatch or control room environments
• Loss prevention or asset protection experience

Work Environment

Warehouse and security operations environment. Indoor monitoring with occasional field coordination. Fast-paced environment requiring constant awareness and professionalism.

Schedule

Full Time. Day and Swing Shifts. Located in Milpitas and Fremont. 24/7 operation environment.

Benefits

• Competitive pay
• Stable work environment
• Health Benefits
• Opportunities for advancement
• Ongoing training provided