CCC Technician II

Responsibilities

• Hardware assembly and software programming of physical security and network devices such as cameras, NVRs, access points, switches, etc.
• Communicate with internal and external customers to develop and deploy customer-specific software configurations.
• Coordinate and maintain daily production requirements.
• Perform new order assessment and determine requirements for order completion, including networking requirements, First Article process, and associated testing.
• Maintain exceptional quality standards.
• Handle reporting and documentation requirements.
• Perform special projects and other miscellaneous duties as requested by management.
• Provide support for all CCC Team Leads as necessary.

Requirements

• High school diploma or equivalent is required.
• Technical degree or equivalent work experience required; A+, Network+, or other technical certifications are a plus but not required.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment, handling multiple priorities.
• Ability to communicate with individuals at all levels of the organization.
• Ability to work in a team environment and be open to change.
• Good number aptitude and reconciliation skills.
• Detail-oriented and accurate.
• Technically oriented with a good working knowledge of IP network setup, Microsoft software usage, and deployment.

Physical Requirements

• Must be able to lift 30 pounds infrequently.
• Sitting at a computer terminal for extended periods of time.
• Job requires some overtime hours, including weekends.
• Must be physically present at the designated company office location during normal business hours.

Safety Requirements

• Demonstrates awareness and commitment to safe work practices.
• Follows safety policies and procedures in performing duties.
• Demonstrates responsibility for personal safety and that of others.
• If required to operate equipment, does so safely and in accordance with policies and procedures.
• Promptly reports any defective equipment and unsafe working conditions.
• Recognizes and addresses unsafe working conditions or practices.
• Applies safe working practices in daily job duties.