CB Credit Specialist - Decatur, AL

About the role

This position is responsible for setting up new customer applications, verifying references, pulling credit reports, and performing general administrative tasks within the department. At SouthState, we combine personal relationships with forward-thinking solutions, fostering an environment where individual contributions are recognized and potential is cultivated.

Responsibilities

• Set up new applications on the system within established guidelines
• Contact vendors for credit references via telephone, fax, and email
• Research companies by utilizing the internet
• Access credit reports for businesses and individuals
• Create and update new client reports
• Enter data into Cadence and CBCentral
• Perform general office duties such as answering telephone and interacting with clients
• Complete an average of 20 applications per day
• Develop skills through cross-training with analysts in authorizations and approval of updates and new accounts
• Participate in special projects as assigned by manager
• Ensure compliance with the Bank’s policies and procedures, code of conduct, and regulatory guidelines
• Assist other employees through positive interactions
• Participate in marketing efforts
• Continuously update skills through professional training and cross-training opportunities
• Perform all other tasks, responsibilities, or duties as directed by management

Requirements

• High school graduate or equivalent
• Excellent verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook) and general office duties
• Experience using Cadence operating system is preferred
• Strong organizational skills, attention to detail, and accuracy
• Ability to manage workflow and prioritize assignments effectively

Skills

• Strong communication skills, both written and verbal
• Proficiency with general office machines and software, including Microsoft Office
• Ability to learn new software programs efficiently
• Good knowledge of business English, including spelling and punctuation
• Effective listening skills and ability to propose solutions
• Excellent multi-tasking and ability to function well under pressure
• Patience and willingness to assist others while maintaining a positive attitude
• Keen eye for detail and ability to follow instructions precisely
• Cooperative and team-oriented mindset

Physical Demands

• Ability to remain seated or stand in a confined area while working on a computer for a minimum of four hours per day
• Constant use of hands and fingers for data entry or answering phones throughout an eight-hour shift
• Frequent walking throughout the day
• Ability to hear and communicate with coworkers and customers consistently
• Occasional lifting of up to 25 pounds, one to two times per day

Work Environment

• Professional, business office environment
• Adherence to the Bank’s grooming and dress codes
• Demonstration of excellent interpersonal skills with customers and coworkers
• Commitment to functioning as a team member and supporting SouthState’s mission and goals
• Position may require working before or after normal business hours or occasional out-of-town travel

Work Location: 239 Johnston St SE, Decatur, Alabama 35601