Senior Billing Specialist (Atlanta)

Duties And Responsibilities

• Generates and processes prebills according to the firm’s established procedures and timelines.
• Interprets billing instructions effectively and seeks additional clarification as needed.
• Ensures compliance with clients’ billing guidelines, fee agreements, and firm policies.
• Safeguards the accurate and timely delivery of invoices, including the submission of ebills.
• Maintains billing instructions and applicable details within the accounting system.
• Utilizes available resources to troubleshoot and resolve billing discrepancies.
• Demonstrates an effective client-first approach through team collaboration with attorneys, legal assistants, and others.
• Responds to inquiries for billing/payment history, time/cost entry details, and other basic financial information.
• Maintains confidentiality of the company’s and clients’ information.
• Participates in training and development opportunities to enhance billing expertise.
• Provides training and mentorship to others as directed by management.
• Contributes to process improvements and special initiatives in support of revenue operations.
• Takes on complex billing scenarios and works with management to establish correct protocols.

Knowledge, Abilities, Skills, Interpersonal And Other Requirements

• Proven leadership and mentoring abilities.
• Advanced knowledge in ebilling vendor requirements and LEDES file formats.
• Advanced experience with complex billing requirements, such as split billing, multi-payor fee arrangements, ebilling guidelines, and appeals processes.
• Ability to communicate effectively, both orally and in writing.
• Advanced skills in assessing situational needs and requirements.
• Attentiveness to details ensuring completeness, accuracy, and organization.
• Strong numerical skills.
• Exhibit a high level of responsiveness and professionalism.
• Able to prioritize assignments in a time-sensitive environment.
• Proven aptitude to learn new software and web-based applications.
• Proficiency with Microsoft Office Suite; Excel, Outlook, and Word.
• Ability to work effectively in a hybrid environment, including proficiency using Zoom Workplace.

Education & Experience

• Minimum of five years of legal billing, including ebilling, experience required.
• College experience with an emphasis in accounting or other related field is preferred.
• Related work experience will be considered in lieu of education.
• Proficiency with electronic billing (ebilling) and vendor requirements is required.
• Proficiency with Surepoint Legal Management System or Aderant is highly desirable.