Catering Supervisor - State Farm Arena

Job Summary

The Catering Supervisor is responsible for directing and responding to guest questions and needs. The Supervisor meets the staff at the beginning of a shift and checks each staff member in for the event. The Supervisor should understand the content of the menu and ensure timely delivery of food. Strict following of food safety and guidelines are required. The Supervisor oversees the breakdown of the event once it is concluded.

Essential Duties and Responsibilities

• Mets with the directors before the event to go over details.
• Supervises staff during check-ins and breakdowns.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knowledgeable on all menu offerings.
• Establishes rapport with guests and understands suggestive and upselling techniques.
• Determine where guests would like to eat their meals and help them get situated.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Create, modify and close sales checks in point of sale.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Maintains service areas.
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies.

Qualifications

• 1-3 years of experience in catering, hospitality, or food service supervisor
• Excellent communication and interpersonal skills
• Strong leadership and team management skills
• Conflict resolution and de-escalation skills
• Ability to learn and understand event-specific paperwork, inventory reports, and menus
• Exceptional organizational skills and attention to detail

Benefits

• Instapay (early access to your wages) and high interest savings through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay and Schedule

Pay Rate: $19.00 per hour. This is not a tipped position.

Schedule: Part time event-based schedule. Open availability preferred. Must be able to work mornings, evenings, and weekends. Must be able to work all Hawks home games.

Requirements

• The ideal candidate will have 1-3 years' experience working in a similar setting.
• The candidate should have an outgoing personality and the ability to interact with high-profile guests and remain professional and dedicated to providing exceptional experiences.
• They have the ability to communicate effectively, problem solve, and make decisions with little guidance.

Company Information

Certain positions may require Florida Level 2 background screening. Details: here.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information.

Contact Us

You have been invited to a 30 min interview with Compass!

Now JOIN our FAMILY Your future is waiting. Let’s get started.