Catering Supervisor
Parkhurst Dining · New Wilmington, PA · 4 mo ago
ManagementFull-time
About the role
As a Catering Supervisor, you will be part of our enduring legacy and exciting growth at Parkhurst Dining. Your responsibilities include supervising team members, consulting with management, following policies and procedures, communicating using Smile Plus skills, and resolving customer issues.
Responsibilities
- Supervise team members in their area of responsibility.
- Consult with members of management to make changes as needed to improve services.
- Follow established Parkhurst and client policies and procedures.
- Uphold standards.
- Communicate using Smile Plus skills and coach team members on their use of the Smile Plus hospitality imperatives.
- Maintain presence in service areas to assess customer satisfaction levels and resolve problems.
- Communicate findings to management.
Requirements
- Three or more years of professional experience with one or more years in a catering supervisory role.
- Strong planning and organizational abilities; ability to meet deadlines.
- Strong leadership, communication, and team management skills.
- Proficiency in Microsoft software programs.
- High school or GED.
Qualifications
- High school or GED.
Skills
- Microsoft software proficiency.
Benefits
- Health and Well-Being: Medical, dental, vision, life insurance, 401(k), and Paid Time Off.
- Career Growth: Access to Smile Universe training and internal promotion pathways.
- Welcoming and Fun: 20% discount at all our brands.
Pay
Details on pay are not specified in the job posting.
Schedule
Details on schedule are not specified in the job posting.