Catering Services Worker Lead - UNC-Wilmington

About the role

Supervises and supports planning of catering events of varying sizes and levels in both central and satellite locations. Ensures all catering brand standards and initiatives are consistently achieved.

Responsibilities

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt.
• Directly supervises catering operations including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
• Handles booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments and participates in management team meetings.
• Interfaces with vendors and key service users within the client organization.
• Facilitates external customer relations; represents Aramark and the client at meetings and events.
• Ensures appropriate sanitation, organization, and safety standards are met through checklists, hands-on supervision, and follow-up.
• Participates in all catering training programs; helps develop and implement training programs for hourly, part-time, and student employees.
• Aids in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.
• Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• Minimum of two years operational experience in a hotel/banquet setting.
• Prior experience with booking events preferred.
• Physical demands may include lifting, bending, pushing, pulling, and/or extended walking and standing.
• May require uniforms and/or usage of Personal Proteive Equipment (PPE).

About the company

Aramark serves millions of guests daily through food and facilities in 15 countries. Rooted in service and united by purpose, the company strives to do great things for employees, partners, communities, and the planet. Aramark believes in equal employment opportunity and does not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics.