Catering Administrative Support Worker - UNC-Wilmington

About the role

This position assists management with administrative tasks and provides professional, cheerful support to customers, visitors, and employees. Essential functions and responsibilities may vary by location based on client requirements and business needs.

Responsibilities

• Greet and provide service to all clients/groups to ensure satisfaction.
• Follow up with clients through phone calls, letters, and site tours to secure contracts and ensure customer happiness.
• Input data to generate contracts, update client files, and enter information into sales software.
• Participate in special projects as needed.
• Proactively solicit and manage group/catering-related opportunities with significant revenue potential.
• Create Banquet Event Orders (BEOs) to review with clients.
• Partner with the culinary team to create customized menus to fit client needs and increase food & beverage revenues.
• During events, ensure meeting arrangements meet the event planner’s specifications.
• Communicate and collaborate with other departments to provide quality services for all groups.
• Follow Aramark policies and procedures, including safety and sanitation guidelines.

Qualifications

• Prior administrative experience preferred.
• Solid understanding of Microsoft applications, including Outlook, Word, PowerPoint, and Excel.
• Strong interpersonal and communication skills, both verbal and written.
• Accuracy and attention to detail.
• Requires frequent performance of repetitive motions with hands and/or arms.

About Aramark

Aramark proudly serves millions of guests daily through food and facilities in 15 countries. Rooted in service and united by purpose, we strive to do great things for each other, our partners, communities, and the planet. We believe a career should develop talents, fuel passions, and empower professional growth, helping employees reach their full potential.