Catering Services Manager- UNC Pembroke

Job Responsibilities

• Develop and complete catering solutions to meet customers' needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Aid clients in planning special events and providing creative solutions to clients' needs
• Train and lead catering employees to ensure catering and event standards are followed, ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and provide quality assurance that all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for executing catering events of varied size and scope, including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule, and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

Qualifications

• Requires at least 2 years of experience
• Prior experience in a management or supervisory role preferred
• Previous experience in events, hospitality, and catering preferred
• Requires a bachelor's degree or equivalent experience
• Available to work event-based hours
• Must have excellent communications skills
• Complete Food Handlers and Alcohol Service Certifications as required

About the Role

The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.