Catering Services Director

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to elevate amenities into truly sensory experiences that feed company culture. From space design to final branded product, the team establishes transparency and delivers out-of-this-world catering.

About the role

The Catering Services Director is the driving force behind exceptional catering experiences, leading all aspects of catering operations across multiple locations or within a large account. This role oversees a high-performing catering team, orchestrates seamless execution of catering orders and special events, ensures every detail exceeds client expectations, manages departmental budgets, drives financial performance, and develops strategies that deliver both outstanding service and business success.

Responsibilities

• Coordinate total catering operations including booking events, supervising teams, developing and costing menus, pricing, hiring, and departmental administration.
• Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations.
• Develop and implement catering solutions to meet customers’ needs.
• Develop and maintain effective client and customer rapport.
• Develop and implement an annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets.
• Establish and implement service and presentation standards for all catering operations; ensure compliance and consistency.
• Implement new services to support base business growth and client retention.
• Stay ahead of and advise clients, customers, and staff on current catering trends and products.
• Facilitate the delivery of prepared food built from banquet event orders.
• Participate in the sales process and negotiations of contracts; assist clients in planning special events.
• Train and lead catering employees to ensure catering standards are followed.
• Set and deliver sales, food, and labor targets.
• Execute catering events of varied size and scope, including staffing and management.
• Handle accounting functions including accurate reporting of all catering-related revenue, expenses, and receivables.
• Ensure compliance with all food, occupational, and environmental safety policies.

Requirements

• At least 4 years of experience in catering or related field.
• At least 1-3 years of experience in a management role.
• Previous experience in events and catering required.
• Bachelor’s degree or equivalent experience required.
• Strong communication skills.
• Available to work event-based hours.
• Complete Food Handlers and Alcohol Service Certifications as required.

This role may have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing. It may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

The salaried rate for this position is $110,000.00 to $120,000.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.

Benefits vary by location and are subject to legal requirements, employee eligibility, and where the employee lives and/or works.