Catering Services Director

About the role

The Catering Services Director plans and leads the entire catering operation across multiple units or in a large account, overseeing the catering team, event execution, and departmental financial goals.

Responsibilities

• Coordinate total catering operations: booking events, supervising teams, developing and costing menus, pricing, hiring, and departmental administration.
• Oversee all aspects of preparation, service, and cleanup for multiple catering operations.
• Develop and implement catering solutions to meet customer needs.
• Build and maintain effective client and customer relationships.
• Create and execute an annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets.
• Establish and enforce service and presentation standards for all catering operations to ensure compliance and consistency.
• Introduce new services to support business growth and client retention.
• Advise clients, customers, and staff on current catering trends and products.
• Facilitate the delivery of prepared food based on banquet event orders.
• Participate in sales processes, contract negotiations, and assist clients in planning special events.
• Train and lead catering employees to maintain catering standards.
• Set and deliver sales, food, and labor targets.
• Execute catering events of varied size and scope, including staffing and management.
• Handle accounting functions, including accurate reporting of catering-related revenue, expenses, and receivables.
• Ensure compliance with all food, occupational, and environmental safety policies.
• Perform additional duties as assigned to meet business commitments.

Requirements

• At least 4 years of experience in catering or related field.
• At least 1-3 years of experience in a management role.
• Previous experience in events and catering required.
• Bachelor’s degree or equivalent experience required.
• Strong communication skills.
• Availability to work event-based hours.
• Complete Food Handlers and Alcohol Service Certifications as required.

Physical Demands

• May require lifting, bending, pushing, pulling, and/or extended walking and standing.
• May require wearing uniforms and/or Personal Protective Equipment (PPE).

About the Company

Aramark serves millions of guests daily through food and facilities in 15 countries. Rooted in service and united by purpose, the company strives to do great things for employees, partners, communities, and the planet. Aramark focuses on developing talents, fueling passions, and empowering professional growth, offering opportunities for new challenges, a sense of belonging, and career advancement.