Catering Sales Manager - The Greystone

Job Summary

Develop and execute comprehensive sales strategies to drive group, and catering revenue while maintaining brand standards and service excellence.
Achieve and exceed budgeted room, catering, and total revenue goals.
Collaborate with the GM and revenue management on forecasting, pace, and strategy.
Led all group and catering sales efforts, including weddings, social events, corporate meetings, and buyouts.

Responsibilities

• Oversee proposal development, contract negotiation, group resumes, BEO's, planning and overall event strategy.
• Cook up and lead site visits with potential clients.
• Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc.
• Screens all calls and inquiries of the sales office.
• Timely responds to guest feedback and communicates feedback with other department managers as necessary.

Requirements

• Minimum 3-5 years of sales experience in hotels, preferably boutique or lifestyle properties.
• Must live within 60 minutes of the property.
• Proven success driving group, catering, and total revenue.
• The ideal candidate is both strategic and hands-on, with a strong background in relationship-based selling, creative market positioning, and collaborative leadership.
• Strong negotiation, presentation, and interpersonal skills.
• Experience working closely with revenue management and operations teams.
• Highly organized, detail-oriented, and able to thrive in a fast-paced environment.
• Flexible schedule, including evenings and weekends as business demands.

About the Role

The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is actively searching for a personable, articulate, customer-focused, and results-driven Catering Sales Manager to join our Sales team.

Benefits

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
• Competitive salary and incentive/bonus plan.
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
• Standard Annual Performance/Salary Reviews merit and cost of living adjustments.
• Complimentary Meals Daily.
• Free Parking.
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties.
• Discounts at specific property partners (NEIRA, Historic Hotels of America).
• 50% Discount when Dining at any HCH Property.
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities.
• Supportive, open-door policy work environment.
• Work Culture that is fun, energetic and motivating.
• Employee Recognition Program - 'Delight and Surprise Dollars'.
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

About Hay Creek Hotels

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day.