Catering Sales Manager

About the role

The Catering Sales Manager will work within the Catering Operations of the Food & Beverage department. She/he will assist our Director of Catering Sales and will be in charge during their absence.

Key Duties/Responsibilities

• Understand the layout of rooms and the sales for the catering facilities.
• Work in conjunction with the Director of Catering Sales to organize and execute the daily operation.
• Conduct phone calls with catering clients and represent the Club, conduct follow-up phone calls.
• Maintain customer satisfaction by investigating and resolving catering complaints about food quality and/or service.
• Maintain daily, well-documented sales information, resulting in superior accountancy service and increased revenues.
• Promptly follows up on all customer calls and requests in an efficient and expedient manner.

Skills/Qualifications

• At least two years experience in catering operations experience.
• Customer service experience in a hotel or country club.
• Exhibits a high level of professionalism, with excellent communication skills, both oral and written.
• Exceptional organization skills and attention to detail.
• Hospitality career focus is a plus, must be driven, self-motivated and dedicated.
• Demonstrate enthusiasm and commitment to Member/Guests satisfaction.
• Computer knowledge is a must. Microsoft, Excel, and either POS systems or catering programs, knowledge of preparing invoices and filing systems is a plus.
• Must be available to work nights, weekends, and Holidays.

About The Players Club

The Players Club is Omaha's only 27-hole private club, designed by PGA TOUR Legend, Arnold Palmer. It offers a wealth of amenities including a 27-hole championship golf course, practice facility, and PGA instruction, a jr. Olympic pool, children's pool complete with zero-depth entry & water play features, fitness center, and full-service dining facilities.