Catering Sales Manager

Catering Sales Manager

Solicits, captures, plans and coordinates small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals.

• Recommends program and procedural changes.
• Solicits, negotiates and books new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
• Executes a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
• Plans, upsells and details the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc.
• Completes the contracts, prepares the appropriate paperwork, including banquet event orders, coordinates with the appropriate areas in the hotel and resolves any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
• Prepares status and period end reports.
• Maintains up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

Professional and positive communication to both guests and fellow associates.

Qualifications

More than two years of post-high school education.

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.

Knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

Able to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent hearing required for verbal interaction with guests and associates.

Excellent vision required for viewing set-ups.

Excellent speech communication skills required for verbal interaction with guests and associates.

Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

Mobility - ability to service clients on a moments notice, variable distances.

Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum).

Climbing - up to 55 steps, 3-5% of 10 hours.

Driving - distance varies for sales calls (approximately 20%).

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

Pay

USD $70,000.00 - USD $75,000.00 /Yr.