Catering Sales Manager

Additional Information

Job Number: 26083553
Job Category: Sales & Marketing
Location: 1020 Andover Rd, Linthicum Heights, Maryland, United States, 21090 VIEW ON MAP
Schedule: Full Time
Located Remotely?: N
Position Type: Management
Expiration Date: 08/22/2026

Specific Duties

• Head the Catering Sales Department's day-to-day catering sales operations by carrying out the following:
• Cook up to date booking files with clients.
• Promptly prioritize responding to clients' messages to fulfill their inquiries.
• Operate inventory to account for all equipment and supplies.
• Maintain linens, audio visual, and banquet supplies in good condition.
• Inspect physical facilities and equipment in the department, offering suggestions for improvements.
• Collaborate with the entire Sales team to meet budget targets by developing and executing sales and marketing strategies.
• Review the status of business, schedules, and priorities daily with the department.
• Prospect for new business opportunities in various market segments.
• Work closely with the Executive Chef to ensure smooth event execution, focusing on food and beverage requirements.
• Determine potential new markets for the hotel.
• Create special packages, promotions, and programs to boost the Catering Sales department's performance and present these ideas to the Director of Sales and Marketing (DOS).
• Keep sales files, production reports, and trace systems updated and submit weekly reports to DOS and the General Manager.
• Achieve personal sales goals through a detailed prospecting plan.
• Stay informed about local competition and industry trends.
• Coordinate with Group Sales to ensure room bookings align with client needs.
• Assist with event layouts and logistics to ensure guest satisfaction and maximize space and revenue.
• Upsell food, beverage, decorations, audio visual, and other event amenities whenever possible.
• Communicate with all departments to resolve or prevent issues during guests' events.
• Collect post-conference reports from the Banquet Department and review them with the Food & Beverage Director and DOS.
• Ensure all event details are accurately recorded in the system for accounting purposes.
• Support sales calls and outside blitzes as needed in collaboration with the Sales team.
• Create weekly sales and activity reports for DOS and the General Manager by 4:00 PM on Fridays.
• Participate in weekly social media meetings with the Customer Service Manager (CSM) and other department personnel to address the hotel's needs across all platforms.
• Perform any other tasks assigned.

Requirements

• Microsoft Word, Excel, MSI, and Reserve software
• Day and evening availability, including weekends and holidays, as per the requirements of your position and in conjunction with the needs of the hotel.
• Hours of business: 8:00 AM - 5:00 PM, Monday through Friday.
• Knowledge of applicable computer programs to carry out all duties of the position.

Benefits

• Competitive salary based on experience
• Performance-based bonus and incentive
• Paid time off (vacation, sick, and holidays)
• Hotel and brand travel discounts
• Growth and advancement opportunities within the management company

Pay

$60K - $70K, based on experience

Schedule

The salary range for this position is $60,000 to $70,000 annually.

This company is an equal opportunity employer.