Catering Manager

About the role

At Bon Appétit Management Company we are committed to two things: great food and outstanding service. We do not have standardized recipes or central commissaries; instead, our chefs and managers stay abreast of culinary trends and bring cutting-edge food into their cafés. As a restaurant company operating in contract food service, you will have the freedom to be creative, take risks, and truly shine. We invest in staff growth, experimentation, and continuous learning, and our rapid expansion creates exciting opportunities.

Key Responsibilities

• Daily Operations: Supervise and train service staff, plan and execute events, handle delivery, set-up, clean-up, and invoicing.
• Supervision and Staff Development: Lead a team of 5–10 hourly employees, including delivery and culinary personnel.
• Culinary Programs: Stay current with culinary trends and integrate them into café offerings.
• Customer Service: Interact with a diverse, high-volume customer base in a friendly and efficient manner.
• Financial Management and Analysis: Oversee budgets, cost controls, and profitability for catering events.
• Special Events: Coordinate and execute large-scale or unique catering events.
• Marketing and Sales: Promote catering services, manage client relationships, and process orders via a web-based system.

Preferred Qualifications

• Associate’s degree or equivalent experience.
• General hospitality knowledge and a strong interest in sustainability and sustainable food practices.
• At least two years of similar work experience.
• Proficiency with web-based ordering systems, word processing, and spreadsheet applications.
• Ability to write professional and efficient client communications.
• Adherence to company uniform and PPE standards.
• Capacity to work with minimal supervision, solve problems independently, and meet deadlines.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, accidental death & dismemberment, and disability insurance.
• Retirement plan and paid time off.
• Holiday time off (varies by site/state).
• Associate shopping program, health and wellness programs, and discount marketplace.
• Identity theft protection and pet insurance.
• Commuter benefits, employee assistance program, and flexible spending accounts (FSAs).
• Paid parental leave and personal leave (eligibility determined by applicable federal, state, and local laws).

For positions in Washington State, Maryland, or remote roles, see the Compass Group wage transparency document for paid time-off benefits information.