Catering Key Operations Manager- Corporate Dining (NYC)

Job Summary

The Catering Key Operations Manager is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling, and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events. This is a permanent position that may be assigned to one account or may provide support for multiple accounts for large events, account retention, and support or coverage for leaves of absence.

Key Responsibilities

• Daily Operations
• Supervision and Staff Development
• Culinary Programs
• Customer Service
• Financial Management and Analysis
• Special Events
• Marketing and Sales

Preferred Qualifications

• A.S. or equivalent experience
• General Hospitality knowledge and interest in sustainability and sustainable food practices
• At least two years of similar work experience
• Ability to interact with a diverse and high-volume customer base in a friendly and efficient manner
• Ability to operate a web-based ordering system, process customer requests, make changes to orders, menu updates and client profiles
• Proficient with word processing and spreadsheet applications
• Possess the ability to write professional and efficient emails to clients and customers
• Possess the ability to meet Company specific uniform standards for this position

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retailer Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave