Catering Jr Sous Chef

About the role

SSA Group at Utah's Hogle Zoo is looking for a creative and friendly Catering Jr. Sous to join our team. This position reports to the Sous Chef, Chef, and Catering Management Team.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
• Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
• Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
• Oversight of safety logs, including food temperatures, rotation and waste
• Ensures proper uniform, hygiene, handwashing, and glove use with staff
• Responsible for supporting Safety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
• Creates daily prep and item lists, delegating to employees as necessary
• Actively helps to support operations and fill holes as necessary to ensure smooth service
• Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
• Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks, and guest interaction
• Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
• Oversees personnel duties, including but not limited to: training new employees and issuing performance reviews
• Actively manages and issues progressive documentation to coach and counsel the employee on performance with oversight from the operations manager
• Reports employee attendance and any hour discrepancies to the payroll department
• Oversees break and rest break management for BOH employees
• Inspects equipment and performs routine maintenance and cleaning as necessary
• Assists team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary
• Communicates up to the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality
• Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard
• Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
• Perform other tasks as deemed necessary
• Maintain a clean, safe and organized work environment
• Uphold and demonstrate a complete understanding of company policies and procedures

Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers
• Exceptional problem-solving/decision-making skills combined with the ability to be organized
• Demonstrates multi-tasking, detail, analytical, planning and leadership skills
• Demonstrates the ability to remain flexible in a fast-paced environment
• An ideal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy
• Computer knowledge and skill level for basic office functions
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
• Ability to work varied hours/days, including nights, weekends and holidays, as needed

Qualifications

• 1-2 years of catering or event experience
• 1-2 years of culinary experience
• Food Handler Certification required
• Sips and Tips Certification is a plus

Skills

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
• Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back

Pay

Hourly, Non-Exempt (Pay is based on experience and certification/education). This is a part-time seasonal position. Hours are dependent on events, zoo attendance and weather. Hours are scheduled based on availability and work performance.

Benefits

• Employee Assistance Program
• Get Paid Early
• Tuition Discount through Partnership College
• Parental Leave
• Meal Plan & Employee Discounts
• Zoo Membership after 30 days

Schedule

Hours are dependent on events, zoo attendance and weather. Hours are scheduled based on availability and work performance. Ability to work varied hours/days, including nights, weekends and holidays, as needed.