Catering General Manager

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to elevate amenities into immersive, sensory experiences. From space design to branded product marketing, the team establishes transparency and delivers exceptional service.

About the role

As a General Manager, you will plan, manage, and guide multiple contracted services for a client generating $2–15M+ in revenue to meet operational, financial, and customer objectives. Services may include food service, facility support, custodial, retail, lodging, transportation, and more. You will lead a team to provide excellent service while building client relationships, optimizing financial performance, and ensuring compliance with regulations and safety standards.

Responsibilities

• Lead a team to deliver operational expertise and hands-on execution of contracted services.
• Manage client and community relationships, assessing operations and developing plans to drive employee and customer satisfaction.
• Build, develop, and lead a management team capable of meeting organizational objectives.
• Recommend service improvements and growth strategies based on operational needs, capabilities, and contractual obligations.
• Partner with Finance to manage budgets and design improvements for financial performance and productivity.
• Ensure compliance with local, state, and federal regulations, codes, and Aramark’s operational and safety standards.
• Maintain records and reports, and uphold Aramark’s Business Conduct Policy.

Requirements

• Bachelor’s degree in Food Service, Hospitality, Facilities, Business Management, or a related field (highly preferred).
• Experience in a service industry, contract services, or hospitality environment.
• Proven ability to lead through other managers and build strong client relationships.
• Experience creating and managing department budgets, financial controls, and analysis.
• Ability to develop product sales strategies and implement operational programs.
• Comfort reading, understanding, and implementing contractual requirements.
• Strong interpersonal and communication skills for engaging with clients, senior management, and support staff.

Skills

• Client and customer service focus.
• Entrepreneurial mindset with a drive to grow and optimize business operations.
• Financial acumen and budget management.
• Leadership and team development.
• Compliance and regulatory knowledge.
• Physical demands may include lifting, bending, pushing, pulling, extended walking, and standing; may require uniforms or Personal Protective Equipment (PPE).

Pay

Salaried compensation range: $120,000 – $140,000 per year.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources, including parental leave and disability coverage.
• Retirement savings plans, such as 401(k).
• Paid time off.
• Benefits vary by location, eligibility, and legal requirements.