Catering Field Coordinator

Main Job Duties

• Schedules, coordinates and supervises Hourly Teammates and Catering Associates who are assisting the execution of catering/drop-off events.
• Substitutes for the Catering Operations Manager as lead person/manager-on-duty for all full-service events as needed.
• Ensures that catering experiences are stress free for clients by guaranteeing that orders are on time and correct, and that Catering Associates are adequately prepared to setup and execute events.
• Works with Catering Operations Manager to plan for staffing needs. Interviews as needed and provides input to Catering Director about selections and potential hires.
• Organizes and maintains drop sheets for the week updating it throughout the week as new orders are created.
• Ensures that drop sheets are posted in prep area and correctly match invoice and schedule.
• Completes all paperwork for events, including invoice and drop sheet.
• Prepares/prints all paperwork needed for Catering Associates including invoices, drop sheets, full-service contracts, tax exempt certifications, and Keep and Share Calendar.
• Checks Microsoft Outlook Calendar & SalesForce for correct invoices and drop sheets.
• Communicates with restaurant management ahead of time regarding orders that have special items (e.g. fruit trays, veggie trays, cheese trays, etc.) for proper ordering.
• Communicates with restaurant management regarding any catering paper product that is needed.
• Ensures all catering equipment, assigned catering areas and catering vehicles is kept clean and organized at all times.
• Makes sure Catering Associates adhere to cleanliness standards after events.
• Communicates any equipment repairs or needs to Catering Operations Manager.
• Performs other related duties as assigned.

Job Requirements

• Must possess a valid driver’s license and have reliable transportation.
• Must pass a Motor Vehicle Background check.
• Exhibit positive verbal and non-verbal communication skills.
• Possess good time management and organization.
• Ability to be able to work with a schedule that is changes and is updated daily.
• Has an expectation of excellence.
• Shows integrity to do the right thing when unsupervised.