Catering & Events Coordinator

Position Overview

The Catering and Events Coordinator will contribute to the successful creation and delivery of world-class catering, wedding, social and event experiences at Fontainebleau Las Vegas by supporting the Catering and Events department in all aspects.

Essential Duties And Responsibilities

• Participate in daily departmental operations including reporting, training, distribution, change log, daily BEO meeting, daily events, etc.
• Create and maintain all filing systems for department operations
• Answer telephones and direct calls to appropriate departments
• Retrieve and distribute departmental mail
• Filter and input inquiries into Amadeus and assign accordingly
• Aid team in providing service levels resulting in maximum profitability and the highest guest satisfaction
• Aid team in preparing for site visits, pre-planning meetings, in-house events, special events, pre-cons and post-cons
• Aid team in generating catering, wedding, social catering and event prospectus, contracts, and event orders and all production requirements
• Aid team in preparation for group arrivals to include but not limited to transfers, amenities, affiliates, VIPs, group resume, room inspections, restaurant and spa reservations, banquet event orders, etc.
• Maintain an open perspective, provide ideas to better the department and be able to adapt to a changing environment
• Follow Fontainebleau Las Vegas Policies, Procedures and SOPs
• Continually audit office management and administration systems to implement improvements where necessary and keep office supplies stocked
• Support Wedding and Event Managers in creating and developing wedding packages
• Collaborate with vendors for décor, entertainment, floral, photography, graphics, etc.
• Consult and confer with clients on wedding inquires, including ceremony and reception venue details and overall execution
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualification Requirements

• Must be at least 21 years of age
• Bachelor’s Degree in Hospitality, Business, or a related field; or equivalent combination of education and experience, preferably in a large, luxury resort setting
• Minimum of one (1) year of hotel experience in catering and events
• Experience in luxury guest experience training
• Delphi and Amadeus Diagramming experience required
• Knowledge of meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to function and room set-up preferred
• Provide the ultimate experience for all clients while providing the highest level in standards of service without sacrificing quality
• Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment
• Proficient in Microsoft application tools, including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
• Pleasant disposition and professional appearance
• Excellent communication and customer service skills
• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Ability to work under pressure and manage stressful situations during busy periods
• Ability to work under pressure and manage stressful situations during busy periods
• Willing and able to work a flexible schedule to include holidays, nights, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

Diversity Commitment

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Pay Transparency

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

Salary

$27.10 per hour