Jobs · Management · Massachusetts

Catering Delivery Driver

Roche Bros. Supermarkets · Needham, MA · 4 wk ago
Management$17.3–$22.5/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. Must not create sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes a hiring range: $17.30 - $22.50 per hour. That's pay info. So we can include a Pay section with that. Schedule? The posting includes "Schedules X varied x day x evenings x weekends x holidays". That's schedule info. So we can include Schedule section. Benefits? Not mentioned. So no Benefits section. Qualifications? There are requirements: Must be 21, valid MA driver's license, driving record reviewed annually, subject to substance testing, background check, CORI check in some locations, well groomed, customer orientated, ability to interact, handle multiple orders, read/write English, speak/understand/follow English instructions. Those are qualifications/requirements. Could be under Requirements or Qualifications. We'll choose Requirements. Responsibilities: many duties: ensure customer satisfaction, operate catering department with quality service, achieve sales goals, handle each customer transaction courteously, greet, thank, proper customer service at delivery, commit to Golden Rule, work with associates, promote company image, coordinate orders with catering sales clerk, stay in contact, work efficiently, ensure timely deliveries, control storage/shipping limiting shrink/damaged goods, ensure proper customer service at delivery, practice on-location customer service, notify management of complaints/security/product problems, practice Cleaner's Creed, coordinate equipment cleaning, keep maintenance record of gas and service, follow hand washing, food storage/handling, maintain neat personal appearance, be safety conscious, correct unsafe conditions, follow rules of road, exercise safety practices when lifting/moving product/using equipment, operate and clean department equipment/tools, secondary functions: present favorable impression, professional image, notify management of associate theft etc., complete passbook training within 60 days, other duties as assigned. Also physical demands and working conditions etc. Those could be under Responsibilities or maybe a separate section like Physical Demands? Not in allowed headings list. We could incorporate into Responsibilities or maybe a separate section like "Physical Demands" not allowed. So we put them under Responsibilities. Also "Job Location" and "Working Conditions" etc. Could be under About the role? Might be better to have About the role summarizing purpose. The posting starts: "To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals." That's like purpose. So About the role can contain that sentence. Also maybe include job location: Retail grocery location. Could be in About the role or a separate section but not in allowed headings. We'll put location in About the role. We must not repeat job title. No markdown. Output only HTML fragment. Structure:

About the role

To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals. Work location: Retail grocery location.

Responsibilities

  • Handle each customer sales transaction in a courteous, friendly manner; extend a sincere, pleasant greeting and thank when transaction completed.
  • Always use proper customer service at time of delivery.
  • Commit to the “Golden Rule” and work with associates to build a strong catering team (Respectful, Supportive and Totally Team Oriented – RSTO).
  • Promote the company image as a service‑oriented operation where every associate greets, assists, renders efficient service and thanks customers promptly, courteously, friendly, and business‑like.
  • Coordinate orders with the catering sales clerk and stay in constant contact for problems with deliveries or delivery times.
  • Work efficiently at an acceptable pace to ensure timely deliveries.
  • Effectively control proper storage and shipping of orders to limit shrink and damaged goods.
  • Practice proper “on location” customer service and communication.
  • Responsible for notifying management of customer complaints, security problems and product problems.
  • Practice the “Cleaner’s Creed” to keep the delivery van neat, clean and organized; coordinate equipment cleaning and storing; keep maintenance record of gas and service.
  • Follow proper hand washing, food storage and handling procedures.
  • Maintain a neat personal appearance including proper uniform and dress code; be well‑groomed.
  • Be safety conscious, correct any unsafe conditions observed; follow the rules of the road.
  • Exercise proper safety practices when lifting or moving product or using equipment.
  • Operate and clean department equipment and tools.
  • Present a favorable impression in dress, personal hygiene, and business attitude; maintain a professional image at all times.
  • Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
  • Successfully complete the passbook training within 60 days of entering the department.
  • Perform other duties as assigned by management.

Requirements

  • Must be 21 years of age.
  • Must have a valid Massachusetts driver’s license; driving record reviewed annually.
  • Subject to substance testing and background check; in some locations a CORI check will be required.
  • Must be well groomed and customer‑oriented; demonstrate capability to interact with customers.
  • Ability to handle multiple orders and deliveries daily within a structured time frame.
  • Ability to read and write English adequately; ability to speak, understand and follow English instructions.

Pay

The hiring range for this position is $17.30 – $22.50 per hour.

Schedule

Schedules vary and may include day, evening, weekend, and holiday shifts.

We need to ensure we didn't include any boilerplate like EEO etc. We removed. Also we didn't repeat job title. Good. Check that we didn't include any placeholder like "commensurate with experience". No. All content preserved? We omitted some details like "Physical Demands (per work day)" table and "Working Conditions" and "Safety Risk Factors" and "Machines, tools, equipment, etc." and "Job Location". We included location in About the role. We omitted the physical demands table and safety risk factors. Are those considered substantive? They are details about physical demands and safety risk factors. The instructions: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must include those details. However we don't have a specific heading for them; we could incorporate them into Responsibilities or maybe a separate section like "Physical Demands" not allowed. But we can include them under Responsibilities as part of duties? They are not duties but characteristics. However we could add a subsection under Responsibilities like "Physical demands and working conditions". Since only allowed headings are those listed, we cannot create new headings. So we must embed that info within existing sections, likely Responsibilities. That's acceptable as long as we preserve the info. Thus we need to add the physical demands table content and safety risk factors and machines/tools etc. into Responsibilities (or maybe About the role). Let's extract them: Physical Demands (per work day) with categories: Never (N) 0%, Occasionally (O) 1-33%, Frequently (F) 34-66%, Continuously (C) 67-100% Then list: Standing F surface type tile/concrete Walking F surface type tile/concrete Sitting F Carrying O up to 50 lbs. Pushing F up to 300 lbs. Lifting O up to 50 lbs. Pulling F up to 300 lbs. Climbing O height 12 ft Bending F Balancing F Stooping O Kneeling O Crouching O Handling C Fingering C Feeling C Crawling N Reaching C level waist/overhead Talking C Seeing C Hearing C Smelling F Repetitive Action Continuous movement of entire body. Job Location: Retail grocery location (we already included) Working Conditions environment involved is X inside x outside x cold x heat wet/humidity Safety Risk Factors (same frequency scale): O loud noise C twisting of back and neck O slippery floor surface O cluttered floor surface N hazardous equipment (mechanical moving parts) O contact with sharp objects O contact with skin irritant N toxic exposure (see material safety data sheet) O nuisance dust, fumes, sprays O hazardous cleaning solutions Schedules X varied x day x evenings x weekends x holidays (we used) Machines, tools, equipment, etc. Catering delivery van , cell phone, gps We need to preserve all that. We'll embed in Responsibilities as a list item maybe "Physical demands and working conditions:" then a sublist? But we must use
  • for any list of duties/requirements/benefits. We can have nested lists? Probably okay but safer to just include as separate
  • with the details in prose. But we need to preserve all detail; we can write a sentence summarizing but must not lose detail. Could we include a
      inside a
    • ? Might be okay but not sure. Simpler: create a
        under Responsibilities for physical demands etc. But that would be a list within Responsibilities; still using
        • . That's fine. Thus under Responsibilities we can have multiple
        • items, some of which contain sublists. However the instruction: "Use
          • for any list of duties/requirements/benefits". It doesn't forbid nested lists. We'll do:

            Responsibilities

            • Handle each customer sales transaction ...
            • ...
            • Physical demands (per work day):
              • Standing – F (surface type tile/concrete)
              • Walking – F (surface type tile/concrete)
              • Sitting – F
              • Carrying – O up to 50 lbs.
              • Pushing – F up to 300 lbs.
              • Lifting – O up to 50 lbs.
              • Pulling – F up to 300 lbs.
              • Climbing – O height 12 ft
              • Bending – F
              • Balancing – F
              • Stooping – O
              • Kneeling – O
              • Crouching – O
              • Handling – C
              • Fingering – C
              • Feeling – C
              • Crawling – N
              • Reaching – C level waist/overhead
              • Talking – C
              • Seeing – C
              • Hearing – C
              • Smelling – F
              • Repetitive Action – Continuous movement of entire body.
            • Working conditions: environment involves inside, outside, cold, heat, wet/humidity.
            • Safety risk factors:
              • Loud noise – O
              • Twisting of back and neck – C
              • Slippery floor surface – O
              • Cluttered floor surface – O
              • Hazardous equipment (mechanical moving parts) – N

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