Catering Coordinator, Match Day Only

About the role

The Venue Catering Coordinator will oversee and manage on-site catering operations for the FIFA Club World Cup 2025, focusing on tournament-time execution and ensuring exceptional dining experiences for various functional areas.

Responsibilities

• Coordinate catering logistics across all functional areas within the venue, ensuring smooth communication with vendors and internal teams.
• Maintain accurate records of meal counts and catering requests to support timely service and effective reporting.
• Participate in on-site service delivery by checking setups, observing guest flow, and promptly communicating any operational issues to the Venue Catering Manager.
• Compile and organize daily catering performance data, including meal numbers, feedback logs, and incident reports for submission to the Tournament Operations Center (TOC).
• Contribute to post-service reviews by gathering feedback from functional area representatives and summarizing key takeaways for the Venue Catering Manager.
• Participate in training sessions or briefings led by the Venue Catering Manager to ensure catering staff are aligned with standards and procedures.
• Help compile photo documentation of service setups, signage, and sustainability efforts for reporting and post-event analysis.
• Monitor guest flow patterns throughout meal service periods to identify congestion points or service delays, communicating adjustments to the Venue Catering Manager to improve efficiency and guest satisfaction.

Qualifications

• Bachelor’s degree or similar higher education in Hospitality Management, Events Management, Culinary Arts, or Food Service Management.
• Minimum 3 years of experience of project management processes or a similar role.
• Strong understanding of logistics, supplier coordination, and on-site service execution.
• Experience building or evaluating innovative solutions.
• Knowledge of international football (soccer), Hospitality or Catering in USA Stadiums and FIFA World Cups or Large-Scale sports Events.
• Strong communication and interpersonal skills, with an emphasis on clarity, follow-up, and teamwork.
• Experience contributing to sustainability or waste management programs within food service or events.
• Experience supporting operational planning through documentation, scheduling, and coordination of service timelines.
• Fluent in English. Spanish and French are a bonus.
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.

Benefits

FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.