Catering Coordinator

About the role

The Franklin Marriott Cool Springs is seeking an energetic and outgoing individual to join the Chartwell Hospitality team as a Catering Coordinator. This is an entry position supporting the efforts of the Director of Catering and Catering Sales Manager.

Responsibilities

• Answering calls, qualifying and selling our hotel's facilities and services to inquiries and sales leads
• Generating proposals and agreements for group and meeting room events
• Maintaining communication with clients from the beginning to end of their event, to ensure their satisfaction
• Carrying out hotel tours and site inspections for prospective clients
• Documenting sales activities in CI/TY
• Affirming adherence to all catering/sales administrative processes that are in place, including preparation and submission of reports or internal communications and meeting deadlines
• Building strong relationships and loyalty with clients/groups and maintaining professional integrity
• Performing other tasks assigned by the Director of Sales and General Manager

Requirements

• Hotel experience is preferred, but not required
• Previous front desk, reservations or sales office experience is a plus
• Clear, concise written and oral communication skills
• Must be able to work efficiently in a fast-paced working environment
• Must be extremely organized and detail-oriented
• Able to effectively multi-task, prioritize and meet deadlines
• Proficient with computers including MS Word and MS Excel
• Ability to learn to use new computer systems and programs

Qualifications

• Hotel experience is preferred, but not required
• Previous front desk, reservations or sales office experience is a plus
• Clear, concise written and oral communication skills
• Must be able to work efficiently in a fast-paced working environment
• Must be extremely organized and detail-oriented
• Able to effectively multi-task, prioritize and meet deadlines
• Proficient with computers including MS Word and MS Excel
• Ability to learn to use new computer systems and programs

Skills

• Hotel experience is preferred, but not required
• Previous front desk, reservations or sales office experience is a plus
• Clear, concise written and oral communication skills
• Must be able to work efficiently in a fast-paced working environment
• Must be extremely organized and detail-oriented
• Able to effectively multi-task, prioritize and meet deadlines
• Proficient with computers including MS Word and MS Excel
• Ability to learn to use new computer systems and programs

Benefits

• Chartwell Hospitality Benefits
• Marriott Associate Travel Benefits
• Employee Referral Bonus
• 401(k) with match

Pay

Details about pay are not specified in the job posting.

Schedule

This position is primarily Monday through Friday during normal business hours; however, you must be flexible and available to work occasional evening and/or weekend hours as needed to accommodate client's schedules and attend networking and industry events.