Catering Coordinator - Brand Ambassador - Mon-Fri

Position

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH.

Responsibilities

• Led in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders.
• Aggressively canvasses Neighborhood to identify new business while maintaining existing business.
• Daily sales efforts to increase revenue for Catering and Back-Line orders.
• Follows standard Potbelly operating policies and procedure.
• Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of Catering Sales Team.
• Supervises backline operations to ensure all associates are POP compliant.
• Ensures all backline orders are complete and catering checklist/order verification forms are utilized.
• Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities.
• Acts as a mentor/trainer for associates training on backline operations, ATO, and sales effectiveness.
• Sets/deploys and coordinates delivery drivers for each order.
• Coordinates associates to assist in backline peak duties.
• Sends “Thank You” notes and performs daily call backs/call aheads on all catering orders.
• Owns the delivery trade area for the shop and actively follows it.
• Manages capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely manner to Customer Catering quotes via email.
• Familiar with current PTD backline sales and records daily.
• Maintains backline sales trends vs. current year and prior year.
• Communicates backline sales trends and results to team in weekly manager meeting.
• Consistently updates the Big Fish tracker to track orders and generate sales leads.
• Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales.
• Verifies all backline orders are 100% accurate before being delivered to the customer.
• Maintains capacity for backline based on staffing while maintaining food quality standards and order accuracy.
• Manages all house accounts including database of ATO and payments.
• Works weekly with DM to discuss sales successes and to update Sales goals.
• Strives to meet/achieve sales goals/targets; communicates results daily with GM.
• Participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales.
• Responds in a timely