Catering Coordinator

Job Details

The Catering Coordinator provides administrative and operational support to the Catering Department, ensuring smooth coordination of member and client events. This position plays a key role in maintaining the department’s efficiency, accuracy, and service excellence. The Coordinator ensures that each Jonathan Club member, client, or prospective client receives professional, timely, and accurate information regarding existing or future events. Additional responsibilities include assisting with internal Club events, collaborating across departments, and contributing to initiatives that uphold the Club’s service culture and hospitality standards.

Responsibilities

• Answer and route calls to the Catering Office professionally and accurately; record and deliver messages promptly.
• Assign leads and accounts to the appropriate Sales or Catering Manager based on deployment guidelines.
• Prepare, proofread, and distribute correspondence (letters, proposals, contracts, and emails) for assigned managers, ensuring 100% accuracy.
• Maintain organized and complete account files, including reports, correspondence, and related documentation.
• Navigate event software systems to input and update group information, block meeting spaces, and run relevant reports.
• Prepare proposals, contracts, and Banquet Event Orders (B.E.O.s) accurately and in accordance with departmental standards.
• Compile, distribute, and update Daily and Weekly Event Sheets in coordination with the Catering team.
• Assist in conducting site inspections for both prospective and confirmed events.
• Liaise with Accounting on client billing as needed.
• Manage changes to B.E.O.s promptly and communicate updates to all relevant departments.
• Cover Banquet, Culinary, Engineering, Housekeeping, and other departments to ensure flawless execution.
• Communicate professionally with members, colleagues, vendors, and partners at all times.
• Support in-house and member events in collaboration with internal departments.
• Aid in special projects, seasonal activations, and departmental initiatives.

Qualifications & Requirements

• Bachelor’s degree preferred; high school diploma or equivalent with a minimum of one year of relevant experience required.
• Prior experience in a private club, luxury hotel, or high-end catering environment strongly preferred.
• Proficiency in event management software (Tripleseat, Delphi, or similar) and Microsoft Office Suite.
• Exceptional attention to detail, organization, and time management skills.
• Ability to handle multiple priorities in a fast-paced, member-centric setting.
• Familiarity with food and beverage standards, special dietary needs, and upscale service practices.
• Excellent written and verbal communication skills in fluent English.

Physical & Schedule Requirements

• Prolonged standing, walking, and mobility as needed during events.
• Ability to lift and carry up to 25 pounds.
• Flexible schedule; evening, weekend, and holiday availability required based on event schedule.

Club Values

• Family
• Community
• Wellness
• Respect
• Passion

Pay Range

$20.00/hour - $24.00/hour

Club Information

Jonathan Club is dedicated to excellence in hospitality, member satisfaction, and fostering a respectful, inclusive, and service-focused workplace. Team members are expected to demonstrate professionalism, integrity, and a continuous commitment to improvement. Jonathan Club is an Equal Opportunity Employer - M/F/Disability/Gender Identity/Sexual Orientation/Veteran. Jonathan Club will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for hiring.