Catering/Convention Sales Manager

About the Role

Woodcliff Hotel and Spa / Schulte Hospitality Group is seeking an energetic, experienced, and hands-on Catering & Convention Sales Manager to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

Responsibilities

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
• Identifies and solicits new accounts through telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establishes a client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
• Achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals, including predetermined revenue and sales activity
• Monitors local competitors and compares their operation with his/her operation
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Participate in Quarterly/Annual Business and Marketing Plans, assist with the budget process
• Perform various other duties as assigned to meet business objectives

Qualifications

• Minimum of High School education, post-high school education preferred
• Minimum of three (3) years in hotel or conference Catering/Sales

Skills

• Ability to communicate effectively verbally and in writing
• Excellent listening and problem-solving skills
• Ability to exceed expectations of guests and team members
• Negotiating Skills
• Strong computer skills
• Must have flexible work hours that may include evenings, weekends, and holidays

Benefits

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match for eligible associates
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Pay

Compensation Range: $65,000 - $70,000