Catering /Conference Sales Manager

Sales & Business Development

• Solicit new and repeat business through prospecting, networking, cold calls, site visits, and more
• Respond to inquiries and prepare proposals and contracts based on client needs
• Achieve or exceed revenue and event booking goals

Client Management

• Serve as the main point of contact for clients from contract through post-event follow-up
• Conduct planning meetings with clients to finalize event details (menus, room setup, audio-visual needs, timelines, etc.)
• Provide exceptional service to build repeat and referral business

Event Coordination

• Collaborate with banquet, culinary, audio-visual, and operations teams to ensure seamless execution of events
• Prepare detailed Banquet Event Orders (BEOs) and group resumes
• Oversee on-site event execution when necessary to ensure guest satisfaction

Administration & Reporting

• Maintain accurate records in the sales & catering system (e.g., Delphi, Opera, or similar CRM)
• Monitor payment schedules, billing, and contract compliance
• Participate in weekly sales and operations meetings

Qualifications

• Bachelor’s degree in Hospitality Management, Business, or related field preferred
• Minimum 2-4 years of experience in catering sales, event planning, or hotel conference services
• Proven track record of sales success and client relationship management
• Strong communication, negotiation, and organizational skills
• Proficient in Microsoft Office and event management software
• Ability to work flexible hours including evenings and weekends based on event needs

Benefits

• Competitive salary
• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Employee Meals
• Resort and Travel Discounts
• Professional Development Opportunities

Pay

Competitive salary

Schedule

Flexible hours including evenings and weekends based on event needs