Catering Associate (Part-Time)

About the role

Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery, and pick-up, special requests, and needs.

Responsibilities

• Take patients' menu selections prior to each meal.
• Comply with dietary restrictions to ensure optimal food preferences are met within diet order limitations.
• Offer alternatives to menu as allowed on prescribed diets in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences.
• Assemble trays according to patient's menu on tray tickets in a timely and accurate manner.
• Operate cash register/POS device during serving periods as needed.
• Interact with nursing to ensure patients' diet prescriptions are accurate and their food needs are met.
• Complete catering rounds after passing trays to inquire if patients need anything else.
• Retrieve trays from patients' rooms shortly after completing rounds.
• Maintain accurate and current information for each patient on assigned unit(s).
• Aid dietitian with monitoring of patients who are NPO, on liquid diets, or have a calorie count ordered.
• Communicate any patient-related problems/concerns to appropriate personnel, following departmental procedures.
• Adhere to facility confidentiality and patient's rights policy as outlined in the facility's HIPAA policies and procedures.
• Contribute to patient satisfaction goals by providing quality service.
• Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
• Maintain a clean, sanitary working environment.
• Follow HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Complete all daily, weekly, or monthly reports as outlined in the corporate policies and procedures on a timely basis, meeting all prescribed deadlines.
• Identify and utilize cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilize equipment in performing job functions according to department's safety procedures.
• Follow facility and departmental safety policies and procedures, including incident reporting.
• Follow facility and departmental infection control policies and procedures.
• Follow the facility’s protocols for Hazardous Materials and Waste Program.
• Adhere to Emergency Preparedness Program.
• Participates in disaster drills, as appropriate.
• Adhere to Life Safety Program and participates in fire drills as appropriate.
• Respond to utility failures following department guidelines.
• Participate and attend departmental meetings and staff development programs, as appropriate.
• Exhibit pleasant and cheerful demeanor and maintain a helpful attitude towards employees, physicians, patients, and visitors.
• Read and comply with all policies and procedures of Morrison and Compass as appropriate.
• Perform other tasks as may be assigned.
• Maintain regular and predictable attendance.

Requirements

• High school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations to patients, families, and associates of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute ratio and percent.
• Possess necessary skills to effectively operate hospital's admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be self-motivated and have the ability to work within the established policies, procedures, and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits, and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.
• Must occasionally lift and/or move up to 100 pounds.