Category Manager - Telecom, GPO Tech Category

About the role

We are seeking a Telecom Category Manager to strategically source telecom products and services across the US and Latin America on behalf of the Global Procurement Organization (GPO). This role sets category strategy, leads cross-functional sourcing teams, negotiates with key telecom suppliers, and partners with senior stakeholders to advance GPO strategic imperatives: delivering savings, mitigating risk, improving productivity, expanding managed spend coverage, creating supply chain value, driving commercial excellence and compliance, unlocking supplier innovation, and pursuing optimization and standardization at scale. The role also focuses on modernizing the telecom procurement process using AI and automation to enhance speed, intelligence, and scalability.

Responsibilities

• Establish and execute category sourcing strategies for telecom across the US and Latin America, leading cross-functional teams and negotiating supplier contracts to optimize Amazon's competitive position.
• Provide guidance on the development, execution, and management of telecom category sourcing strategies, ensuring alignment with business goals.
• Identify, achieve, and report on savings and value targets for all category sourcing activities.
• Drive relationships with category suppliers to achieve optimal solutions and total cost of ownership, fostering a culture of continuous improvement with performance benchmarks.
• Proactively identify, monitor, and optimize opportunities with category suppliers through Supplier Relationship Management (SRM) activities to mitigate risk, improve performance, and add value.
• Lead the negotiation and implementation of supplier agreements and contracts, collaborating with cross-functional stakeholders and suppliers.
• Align with internal customers to deeply understand the business application of the telecom category.
• Act as a market intelligence provider for the telecom category, anticipating strategic opportunities and informing stakeholders about market shifts, carrier and pricing model changes, and emerging suppliers.
• Influence long-term department strategies and cross-company project development, delivery processes, and standards.
• Reimagine the telecom procurement process end-to-end using AI, identifying and automating high-friction, manual, or repetitive steps (e.g., intake, supplier research, invoice validation, contract review, renewal tracking, spend analysis).
• Use AI-driven tools to accelerate market and supplier intelligence, benchmark pricing, surface consolidation opportunities, and flag renewal and compliance risks earlier.
• Build repeatable, data-driven playbooks and standardized workflows to scale telecom sourcing across the US and Latin America with reduced manual effort.
• Partner with internal tech, finance, and procurement operations teams to pilot and adopt AI capabilities, measure their impact, and champion adoption across the GPO organization.
• Establish and report on metrics that quantify efficiency gains, such as cycle-time reduction, hours saved, and coverage expanded.

Qualifications

• Bachelor's degree.
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
• 3+ years of relevant strategic sourcing and category management experience in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management.
• 3+ years of experience defining and implementing process improvement initiatives using data and metrics.
• Experience in stakeholder management, dealing with multiple stakeholders at varied organizational levels.
• Experience defining program requirements and using data and metrics to determine improvements.
• 3+ years of experience working cross-functionally with tech and non-tech teams.

Preferred Qualifications

• 3+ years of experience driving end-to-end delivery and communicating results to senior leadership.
• 3+ years of experience driving process improvements.
• Experience building processes, project management, and schedules.

About the team

The GPO Tech Category Team is Amazon's strategic technology procurement organization within the Global Procurement Organization (GPO). The team is responsible for sourcing the technology goods and services that power Worldwide Operations. Applying rigorous category management, the team takes end-to-end ownership of its spend domains, from demand planning and sourcing strategy through negotiation, award, contract management, and supplier relationship management. The team's work focuses on creating value across the supply chain, delivering commercial excellence and compliance, and driving optimization and standardization at scale, while partnering closely with senior stakeholders to align sourcing decisions with organizational priorities and GPO strategic imperatives.

Pay

• USA, TN, Nashville: $77,200.00 - $115,800.00 USD annually
• USA, TX, Houston: $85,800.00 - $128,600.00 USD annually
• USA, VA, Arlington: $85,800.00 - $128,600.00 USD annually
• USA, WA, Bellevue: $85,800.00 - $128,600.00 USD annually

Benefits

Amazon offers a comprehensive benefits package, including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.