Category Manager, Building & Construction Services

Job Function Details

• Category Strategy & Performance
  • Develop and regularly maintain short, mid and long-term category strategies aligned with overall business strategy and objectives and departmental stakeholders
  • Responsible for category strategy development, execution and category performance of all category-related activities
  • Deliver financial targets in line with business expectations
  • Bring strategic thought leadership to identify additional cost and operational efficiencies
• Sourcing & Procurement Execution
  • Create strategic solutions for specific commodity and service requirements, RFP/quotation management, bid analysis and recommendations, liaison with internal stakeholders for contract approvals, savings reporting, documentation and compliance
  • Develop category plans with visibility including supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
  • Negotiate and implement proven contracting strategies within areas of responsible spend
• Supply Base & Supplier Relationship Management
  • Rationalize the supply base and develop a clear strategic supply partner framework, maintaining this framework at the senior supplier level
  • Manage category-specific segmentation of service providers and supply partners to ensure best service provision available across assigned categories
  • Forge key strategic relationships with strategic suppliers and industry leaders, being mindful of long-term mutually beneficial and ethical objectives while providing the business access to supplier innovation
  • Utilize SRM (Supplier Relationship Management) tools to manage relationships with JLL preferred supply base, acting as the internal issue resolution point and reviewing performance regularly
  • Conduct supplier performance review meetings
• Data Analytics & Market Intelligence
  • Utilize and enhance supply chain data analytics to assess current state needs and portfolio and enable more strategic thought leadership in the Project and Development Services supply chain function
  • Identify risks, threats and provide solutions for mitigation
  • Share market intelligence, best practices and provide category expertise in improving cost, performance and overall value to end users
• PDS Sourcing & Procurement Support
  • Help develop and support PDS related Sourcing & Procurement Initiatives
  • Socialize the SYNERGY program with PM user-base to drive adoption
  • Support PDS Sourcing associates on account when needed
  • Provide functional leadership and peer group alignment where appropriate and needed
• Policy & Governance
  • Identify opportunities to develop and implement new policies and procedures, including rationalization of legacy policies and procedures
  • Proactively manage internal stakeholder expectations and escalate at appropriate times

Desired or preferred experience and technical skills

• Bachelor's degree (BA/BS) in a relevant field
• Minimum 5 years of procurement-related experience
• Construction category (furniture, flooring, etc) experience a plus
• MBA a plus
• Exemplary knowledge of contracts and contract language with ability to negotiate Terms and Conditions as well as pricing and strategic pricing for assigned categories
• Subject matter expert for assigned building and construction categories
• Proven ability to deliver results in challenging environments
• Proven ability to facilitate strategic supplier relationships and work with senior business executives and across procurement leadership
• Excellent interpersonal skills, organizational skills, and strong analytical ability
• Excellent communication skills – oral and written
• Collaborative and influencing style with a focus on teamwork
• Ability to sell and present initiatives and/or new ideas
• Ability to work on a regional scale and across different time zones
• Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data and build reports
• Ability to learn and utilize new technologies
• Partner with functional leads and the business to drive both immediate and sustained benefits to JLL and its clients