Category Manager

About the role

Newegg is seeking experienced eCommerce Category Managers to manage, optimize, and scale a category of products. You will be equipped with the technology and infrastructure to empower you to grow your category of products. This position will be under our software and service team. Our core values guide our entrepreneurial spirit: we recognize performance, support new ideas, and empower individuals to take ownership of their work while creating something unique.

Responsibilities

• Develop an effective plan to grow your category line to meet budgeted goals in sales, margin, operating profit, customer acquisition, repurchase, retention, and customer satisfaction.
• Address supply chain inefficiencies such as inventory turns, reduction in customer returns, overstock, out of stock, and aging items.
• Research and identify opportunities for mid-term to long-term category business development.
• Establish high-level vendor partnerships and negotiate optimized business terms and conditions.
• Conduct business and financial analysis, including forecasting, monitoring, and reporting.
• Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance business needs versus technical constraints, and maximize business benefit while building great customer experiences.
• Work cross-functionally with other departments and business units.
• Manage the entire category line life cycle from strategic planning to execution.
• Negotiate with vendors to secure the lowest total delivered cost, volume incentives, rebates, advertising, and other applicable allowances.
• Involve in business channel development.
• Analyze data or insights to determine industry and consumer trends.
• Devise long-term development strategies for product categories.
• Develop exit strategies for unsuccessful products.
• Foster trust relationships with vendors to achieve better pricing and quality of services.
• Place appropriate orders to ensure product availability that meets consumer demands.
• Determine the positioning of a product category to maximize visibility.
• Liaise with marketing teams to determine competitive pricing and promotional activities of a product category.
• Make forecasts for product demand to ensure the sustainability of inventory.
• Assume responsibility for budget development, reporting, and GMV/EBITDA for the category.

Requirements

• Bachelor's degree or equivalent years of related work experience.
• Minimum 5+ years of eCommerce category management experience; online advertising industry experience and previous sales/business development experience are highly desired.
• Product knowledge of Consumer Electronics including printers and office solutions equipment.
• Strong oral and written communication skills, as well as the ability to think and plan clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize.
• Sound business judgment, proven ability for effective leadership, strong analytical thinking skills, and commitment to a high standard and example setting.
• Solid knowledge of category management, marketing, and sales principles.
• Understanding of data analysis and forecasting methods.
• Proficient in MS Office.
• An analytical mind with a strategic ability.
• Excellent communication and people skills.
• An excellent problem solver.

Essential Functions

Mental Functions

• Decisions may affect a work unit or area within a department.
• May contribute to business and operational decisions that affect the department.
• Performs a variety of routine duties within established policies and procedures or by referral to the supervisor's guidelines.

Physical Functions

• Sitting required 90% of the time.
• Walking and standing required 5% of the time respectively.
• No heavy lifting required.
• Constant keyboarding and telephone usage.

Benefits

• Medical, dental, and vision benefits starting day 1.
• Pet insurance.
• 401k matching.
• Other excellent perks.

Language Skills

Must be able to speak, read, write, and comprehend English.

Work Environment

Office cubicle environment with minimal exposure to environmental or health hazards.