Casualty Specialist

About Us

Trexis and Trexis One Insurance Corporations are headquartered in Franklin, TN with a branch location in Phoenix, AZ. Our division was founded in 1997, and we currently have a network of thousands of carefully selected agents in Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kentucky, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Texas, and Virginia. We offer quality auto insurance products at competitive rates, providing knowledgeable customer service and quick, fair claims service with 24/7 claims reporting. Trexis and Trexis One Insurance are rated A (Excellent) by A.M. Best Company. Quality is at the heart of everything we do, and our goal is to earn your business every day.

Responsibilities

• Proactively investigate coverage, liability, and damages.
• Seek out all medical documentation to evaluate and settle or deny injury claims where appropriate.
• Set and regularly re-evaluate adequate reserves.
• Maintain an acceptable quality of work based on objective measurements and regular audits by the Department Audit Team.
• Compare individual results by venue against prior results and current peer results in the same venue.
• Assist teammates as needed.
• Be judged on average BI/UMBI payments for the Casualty and Litigation Units based on metrics.
• Maintain a current, accurate working knowledge of all venues for the states handled.
• Bring all requests for BI settlement authority over $10K to Claim Committee.
• Demonstrate expertise and professionalism through file documentation and preparation for discussion with management or at Claim Committee.
• Perform general office tasks such as faxing, copying, and filing.

Requirements

• College degree or commensurate work experience.
• Minimum of 2 years handling injury claims.
• Strong adjusting and negotiation skills.
• Excellent organization and problem-solving skills.
• Excellent oral and written communication skills to quickly build rapport.
• Knowledge of Claims Best Practices, tort laws in the states we do business in, and Department of Insurance regulations, particularly each state’s fair claims practice act.
• Proficient in typing.

Benefits

• Opportunity for annual performance bonus.
• Health, dental, supplemental cancer, and vision insurance.
• 401(k) plan.
• Paid Time Off Bank, including 3 days PTO available after the first 80 hours worked for new hires.
• Short-term and long-term disability.
• Flexible Healthcare and Childcare spending accounts for tax savings.
• Opportunities for advancement.
• Continuous training and support throughout your career.
• Flexible work-from-home options.