Casualty Claims Specialist

At First Chicago Insurance Company, our employees are our biggest asset! Our mission is to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and support needed to grow both professionally and personally, encourage self‑improvement, celebrate success, and foster teamwork and synergy.

About the role

We are seeking an experienced Casualty Claims Specialist. The specialist will be responsible for investigating and settling automobile bodily injury claims, handling complex liability claims that require extensive investigation and verification, and managing casualty claims involving severe injuries, extended disability, or coverage‑related litigation.

Responsibilities

• Review and determine the course of action on each assigned file, using technical knowledge and experience to support final disposition of a loss.
• Conduct thorough investigations and maintain accurate, relevant documentation of file activity, including coverage, liability status, and applicable damages.
• Process bodily injury and coverage claims in accordance with established office procedures.
• Work closely with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.
• Research case law and statutory law to conduct proper claim investigations.
• Document policy status, coverage, liability, and damages on all claims and notify reinsurers on qualifying claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Maintain reasonable expense factors.
• Handle other duties as assigned.

Qualifications

• 3–5 years of casualty claims experience (required).
• Knowledge of legal and medical terminology.
• Excellent negotiation, communication, written, organizational, and interpersonal skills.
• Ability to pass written examinations required by state statutes to become a licensed claims adjuster.
• Proficiency in Microsoft Office products.

Benefits

• Competitive salaries
• Commitment to training and development
• Medical and dental coverage
• Telemedicine benefit
• 401(k) with a generous company match
• Paid time off and paid holidays
• Tuition reimbursement and training programs
• Wellness program
• Fun company‑sponsored events
• Additional perks and benefits

Visit our company website at firstchicagoinsurance.com.