Casualty Claims Specialist

Company Overview

First Chicago Insurance Company believes its employees are its biggest asset. The company’s mission is to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, providing the tools and support needed for professional and personal development. Teamwork, self‑improvement, and celebrating success are core values.

About the Role

The Casualty Claims Specialist is responsible for investigating and settling automobile bodily injury claims, including complex liability claims and severe injury cases that may involve extended disability or coverage‑related litigation.

Responsibilities

• Review each assigned file and determine the appropriate course of action using technical knowledge and experience.
• Conduct thorough investigations and maintain accurate documentation of coverage, liability status, and damages for each claim.
• Process bodily injury and coverage claims in accordance with established office procedures.
• Collaborate with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.
• Research case law and statutory law to support proper claim investigation.
• Document policy status, coverage, liability, and damages on all claims and notify reinsurers of qualifying claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Maintain reasonable expense factors.
• Handle other duties as assigned.

Qualifications

• 3–5 years of casualty claims experience (required).
• Knowledge of legal and medical terminology.
• Excellent negotiation, communication, written, organizational, and interpersonal skills.
• Ability to pass written examinations required by state statutes to become a licensed claims adjuster.
• Proficiency in Microsoft Office products.

Benefits

• Competitive salaries.
• Commitment to training and development.
• Medical and dental coverage.
• Telemedicine benefit.
• 401(k) with a generous company match.
• Paid time off and paid holidays.
• Tuition reimbursement and training programs.
• Wellness program.
• Fun company‑sponsored events.
• And many additional perks.