Casualty Claims Adjuster

Essential Duties & Responsibilities

• Investigate, evaluate, and conclude casualty claims of highly complex nature.
• Adjust losses in excess of $20,000 required.
• Aptitude for first and third-party claims, including but not limited to injury, property damages, homeowners and general liability claims.
• To include but not limited to injury, property damages, homeowners and general liability claims.
• Introductory understanding of negotiation and interaction with plaintiff counsel and defense counsel.
• Collaborate with teammates to effectively manage/coordinate complex casualty claims.
• Investigate and evaluate coverage issues.
• Consistently support company, departmental, and managerial decisions through positive interpretation, application and communication of company information and policies to fellow employees, agents, and customers.
• Aid in the training of claims personnel regarding casualty claims adjusting.
• Perform special projects as assigned.

Required Skills & Abilities

• Coachable and learn from constructive criticism.
• Excellent verbal and written communication skills.
• Strong organizational skills required.
• Sound judgement and problem-solving skills required.
• Excellent computer skills required.
• Ability to read, analyze, and interpret general business reports, company manuals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

Education &/Or Experience

• College Bachelor’s degree preferred.
• Consideration will be given to applicants with an associate's degree and a minimum one year work experience in the property/casualty insurance industry, and who have demonstrated a desire to learn through the completion of various IIA/CPCU or other recognized industry courses.
• Continued learning through additional courses may be required by the Manager.

Physical Requirements

• Regularly sit, reach with hands and arms to operate computer keyboard, talk and hear.
• Occasionally stand and walk.
• Occasionally lift and/or move up to 10 pounds.
• Close vision, distance vision, and ability to adjust focus required.