Casualty Brokerage Operations Coordinator

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers specialize in property, casualty, professional lines, transportation, and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through superior execution on behalf of our clients, establishing us as an industry leader.

About the role

The Brokerage Operations Coordinator provides operational support to the brokerage team by efficiently handling day-to-day tasks. This role contributes to seamless daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. You will work closely with brokers to ensure timely transaction completion through paperwork processing and coordination with other departments.

Responsibilities

• Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures.
• Coordinates with brokers to prepare documents, cover letters, etc., to market renewal business and provides administrative support in filing, printing, and archiving documents.
• Administers and updates new and current client information in all required systems accurately.
• Maintains accurate and organized records of client accounts, transactions, and other relevant documentation, ensuring compliance with record-keeping regulations.
• Performs customer service functions by answering broker requests and questions via telephone, email, chat, or in person.
• Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements.
• Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports.
• Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls.
• Supports the Brokerage team with ad hoc tasks and requests.

Requirements

• Bachelor’s degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered.
• Ability to multi-task, communicate effectively, and work in a fast-paced, high-performing team environment.

Qualifications

• Highly Preferred: Active Property & Casualty license and/or willingness to obtain within the first 45 days of employment.
• 1+ years of commercial insurance experience.

Pay

The target hourly rate range for this position is $25.00 - $31.25 per hour. The wage range considers factors such as training, transferable skills, work experience, licensure, certification, business needs, and market demands. Full-time roles are eligible for bonuses and benefits.

Benefits

Ryan Specialty offers a comprehensive benefits package supporting physical, financial, and emotional well-being, including:

• Paid time off for company holidays, vacation, sick, and personal days.
• Paid parental leave.
• Mental health services.

For additional information on Ryan Specialty Total Rewards, visit benefits.ryansg.com.