Casino Vault Main Banker

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries via phone, email, and live chat
• Resolve customer issues and complaints professionally
• Process transactions and provide accurate billing information
• Handle returns and exchanges according to company policy
• Update customer records and maintain accurate information

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively
• Basic computer skills, including proficiency with Microsoft Office

Qualifications

• Experience in customer service preferred
• Knowledge of hotel or travel industry benefits an asset

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

Our company offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$15 per hour

Schedule

Monday through Friday, 8:00 AM - 4:30 PM