Casino Shift Manager

About the role

The Casino Shift Manager plays a crucial role in the daily management of casino operations, with a primary focus on the player services department. This position involves directing and supervising player services administrators and representatives, ensuring smooth and efficient service delivery to guests. The Shift Manager actively participates in operational planning, budget management, and the implementation of casino programs and promotions. Effective communication, problem-solving, and a commitment to maintaining a positive and compliant environment are essential for success in this role.

For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality. Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home. Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading