Casino Promotions Coordinator

About the role

The Promotions Coordinator is responsible for supporting the planning and execution of all promotional activities, including on- and off-property events, entertainment, and concerts. This role also provides administrative and operational support to the Marketing management team. You will report directly to the Promotions Manager.

Responsibilities

• Execute all promotional activities including drawings, giveaways, tournaments, and both gaming and non-gaming events.
• Prepare all related documentation such as prize slips, promotional logs, winner release forms, and other necessary paperwork.
• Organize promotional materials and items for giveaways, including decorations for events and promotions.
• Set up and break down promotional stages as scheduled.
• Ensure the promotional stage, booth, terminals, and inventory storage areas are clean, organized, and properly equipped.
• Provide administrative support for special events and marketing initiatives, including reception duties, filing, reporting, tracking, and trafficking.
• Assist in the coordination and execution of on- and off-property events.
• Update mobile digital content on the gaming floor.
• Assist in preparing and distributing internal communications to inform other departments of upcoming events and their required contributions.
• Engage with guests on the gaming floor to promote carded play, encourage new member sign-ups, and communicate promotional details.
• Meet assigned weekly and monthly goals.
• Collaborate with various departments—including EVS, Conference & Group Sales, Maintenance, IT, Food & Beverage, the District, Slot Department, and Table Games Department—to ensure successful event execution.
• Perform other duties as assigned.

Requirements

• Comfortable speaking in front of large groups and capable of emceeing promotions and events.
• Strong written and verbal communication skills with excellent grammar.
• Proven customer relationship skills to support promotional and event development.
• Proficient typing skills.
• Competency in Microsoft Office applications.
• Ability to provide excellent customer service across departments.
• Minimum of two (2) years of experience in entertainment, promotions, or marketing; or an equivalent combination of education and experience.