Casino Marketing Administration Manager
Position Overview
The Casino Marketing Administration Manager oversees administrative operations, processes, and support functions of the Casino Marketing department. This role serves as a key operational partner to Casino Marketing leadership, ensuring departmental efficiency through effective coordination of projects, events, reporting, office operations, and team support activities. This role supports casino marketing initiatives, enhances the guest experience, and drives revenue growth while maintaining high standards of professionalism, confidentiality, and operational effectiveness.
Essential Duties And Responsibilities
- Manage day-to-day administrative operations to ensure efficiency, accuracy, and alignment with business objectives
- Oversee the tracking, allocation, and distribution of tickets and access credentials for concerts, entertainment events, promotions, and VIP experiences
- Coordinate and maintain departmental tracking of casino marketing initiatives, programs, and campaigns to support revenue-generating activities and business objectives
- Manage administrative planning, coordination, and execution support for special events, tournaments, promotions, and VIP experiences throughout the year
- Review, process, and facilitate Host Coding requests while ensuring compliance with departmental standards, established policies, and gaming regulations
- Support Casino Marketing leadership through calendar management, travel coordination, expense reporting, meeting preparation, presentation development, and special projects
- Cook up and facilitate departmental meetings, including preparation of agendas, reports, meeting materials, and follow-up action items
- Maintain departmental expenses, invoices, budget tracking, and vendor documentation to support financial accountability and reporting
- Develop and maintain departmental tracking tools, reports, databases, records, and administrative systems to improve operational effectiveness
- Serve as a liaison between Casino Marketing and internal departments, including Finance, Human Resources, Information Technology, Compliance, Events, and Operations
- Support the preparation and distribution of departmental communications, reports, and executive summaries
- Aid leadership in tracking departmental goals, projects, deadlines, and key performance indicators
- Identify opportunities to improve administrative processes, workflow efficiency, and service delivery across the department
- Ensure compliance with company policies, internal controls, Nevada Gaming regulations, and departmental procedures
- Foster a collaborative, inclusive, and professional work environment that supports employee engagement and operational excellence
- Maintain strict confidentiality of guest information, business operations, financial data, and departmental communications
Qualification Requirements
- Must be at least 21 years of age
- High School diploma or equivalent required
- Associate's degree in Business Administration, Hospitality Management, Marketing, or a related field preferred
- Two (2) years of experience in casino marketing, or a similar role within the casino or hospitality industry
- Strong analytical and organizational skills; attention to detail
- Excellent communication and interpersonal abilities
- Ability to maintain confidentiality of guest information, business operations, financial data, and departmental communications
- Computer literate and proficient with MS Office, Word, Excel, and Outlook, and ability to learn additional software as needed
- Strong organizational and planning skills
- Excellent interpersonal skills to deal effectively with guests, management, employees, and other outside contacts
- Willing and able to work a flexible schedule to include holidays, nights, and weekends
- Ability to work in a fast-paced, busy, and somewhat stressful environment
Reasoning Abilities
- Apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
- Deal with problems involving several concrete variables in standardized situations
Physical Demands
- Regularly stand and use hands and fingers to handle or utilize objects, tools, or controls
- Frequently reach with hands and arms
- Talk or hear
- Close vision and peripheral vision
- Lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
- Push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces
Work Environment
- The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job
- The noise level in the work environment is usually moderate
- Member could be exposed to an environment containing unrestricted secondhand tobacco smoke
PAY TRANSPARENCY
Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.