Casino Cage Vault Supervisor

Start Rate: $21.03/hour | Full-Time | 2nd and 3rd Shifts | On-Site

About the Role

The Cage/Vault Supervisor is responsible for safeguarding all cash assets and ensuring tip compliance. You will report to the Cage/Vault Shift Manager.

Responsibilities

• Manage Cage Cashiers, Vault Clerks, and OTB Tellers (where applicable), including resolving associate performance issues, conducting performance management (reviews, addressing sub-standard performance), promoting teamwork and inclusiveness, training, and auditing/inspecting team work to ensure standards are met.
• Perform vault and cash bank counts.
• Prepare daily bank deposits.
• Maintain accurate records of monetary exchanges, authorization forms, transaction reconciliations, on-site check disbursements, and W-9 information.
• Resolve customer issues, answer public inquiries, and immediately address customer/associate/management concerns.
• Provide cashier services, including cashing tickets and preparing deposits.
• Prepare reports related to auditing of casino paperwork.
• Communicate with Managers or Shift Managers concerning any problems, issues, or positive actions.
• Assist guests with race results, reading programs, advice on types of bets, issuance of vouchers, and how to place a bet at locations with OTB operations.
• Perform other duties as assigned.

Requirements

• Use computers to enter, access, or retrieve data.
• Experience handling large volumes of cash.
• Able to work with large sums of money.
• Apply basic math (addition, subtraction, multiplication, and division).
• Two (2) years of cash handling experience; prior management experience preferred.