Jobs · Customer Service · Kentucky

Cashier- Trading Post Bourbon Outlet

Galt House Hotel · Louisville, KY · 1 wk ago
Customer ServiceFull-time

Job Overview

As a Cashier at our Trading Post Retail Outlet, you'll play a crucial role in ensuring smooth transactions and excellent customer service. You'll handle payments, assist customers, and maintain an organized checkout area.

Duties

  • Manage Transactions:
    • Operate cash registers efficiently to process customer purchases.
    • Scan items accurately and verify pricing.
    • Accept payments in cash or credit.
  • Customer Service:
    • Greet customers warmly as they enter the store.
    • Aid customers with inquiries about products, prices, and promotions.
    • Cross-sell related products to enhance the customer experience.
    • Arrange for shipment of guest purchases as requested.
  • Receipts and Refunds:
    • Issue receipts, refunds, or change promptly.
    • Handle returns and exchanges professionally.
  • Complaint Resolution:
    • Address customer complaints courteously and provide relevant information.
    • Guide customers through any issues they encounter.
  • Checkout Area Maintenance:
    • Keep the checkout area clean, organized, and well-stocked.
    • Bag, box, or gift-wrap packages as needed.
  • Record Keeping:
    • Track transactions on balance sheets.
    • Report any discrepancies promptly.

Experience

  • To be successful in this role, you should have the following skills and qualifications:
  • Previous experience as a Retail Cashier or in a similar sales role.
  • Strong math skills to accurately handle cash transactions
  • Excellent customer service skills with the ability to resolve customer issues in a professional manner
  • Basic math skills to calculate change accurately

Skills

  • Basic PC knowledge.
  • Familiarity with electronic equipment, such as cash registers and point-of-sale (POS) systems.
  • Strong math skills.
  • Excellent communication and time management abilities.
  • Customer satisfaction-oriented mindset.

Education

  • A high school diploma or equivalent.

Availability

  • Be available for evening and weekend shifts.

Benefits

  • Same Day Pay Access
  • FREE Parking ($105.00 monthly savings)
  • FREE Meal
  • TARC Reimbursement
  • Onsite FREE Gym Access
  • Shoes for Crews Discounts
  • Hotel Room Discounts at Various Locations
  • 401K match
  • Paid Time Off
  • Health Insurance the Following Month
  • Development and Opportunity of Growth
  • Special Discounts at Local Attractions and Pelo West Spa

Pay

We offer competitive pay rates and opportunities for growth within the company.

Schedule

This position may require standing for long periods of time and occasional lifting of up to 25 pounds.

Contact Information

To apply, please submit your resume highlighting your relevant experience. We look forward to reviewing your application!

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