Jobs · Customer Service · Kansas

Cashier-Topeka

Waters Hardware · Topeka, KS · 3 mo ago
On-siteCustomer ServicePart-time

Benefits

Varies by location

Qualifications

  • Outstanding customer service skills and a professional attitude
  • Team player with a willingness to contribute wherever needed
  • Good math and cash register skills
  • A general understanding of store merchandise with a willingness to continually expand knowledge
  • Capacity to follow through on assignments and self-motivated to stay busy throughout the day
  • Able to work flexible hours, including weekends and holidays
  • Highly organized, ability to multi-task with acute attention to detail
  • Able to communicate effectively with customers, co-workers, and management
  • Able to lift and handle products of varying weight as needed to carry out cashier duties
  • Understand how to efficiently operate the store’s point-of-sale system
  • Knowledge of MS Word and PowerPoint is a plus

Responsibilities

  • Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed
  • Verbally welcome all customers to Waters Hardware
  • Be able to answer a variety of basic questions concerning merchandise and its location in the store
  • Answer phones promptly and transfer customers to the correct department
  • Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout
  • Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries
  • Promote store loyalty programs and seasonal promotions
  • Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy
  • Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts
  • Provide accurate sales transactions to all customers
  • Maintain the displays and area around the checkout counter, including stocking and cleaning
  • Understand and perform proper procedures for opening and closing the cash till
  • Help store staff with other tasks as needed
  • Attend all staff meetings
  • Adhere to all store policies and safety standards

Goals

Continually expand knowledge of all departments in the store

Become a versatile employee, able to help in other areas when needed

Boost overall sales by promoting the store’s loyalty program and add-on sales

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