Jobs · Customer Service · Arizona

Cashier Team Member (Front End Service) - Part Time

Whole Foods Market · Chandler, AZ · 1 mo ago
Customer Service$16–$25.4/hrPart-time

Job Responsibilities

  • Checks out customer groceries efficiently and accurately.
  • Upholds government regulations concerning sale of alcoholic beverages and taxation.
  • Follows proper check, ATM, and credit procedures.
  • Uses proper tares procedures when ringing up scalable items.
  • Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
  • Fulfills cash handling procedures – meeting and exceeding regional cashier variance policy.
  • Makes occasional assistance with training of new Cashier and Cashier Assistant Team Members.
  • Aids supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
  • Proactively participates in company programs as directed by leadership.
  • Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store or company leadership.

Job Skills

  • Demonstrates patience in dealing with customers and Team Members.
  • Maintains proficiency with the Cashier Code Book and PLUs.
  • Strong basic math skills.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
  • Strong attention to detail.

Requirements

  • No prior retail experience required.

Physical Requirements / Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

Pay and Benefits

The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience.

Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

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